Working Timbers Co. ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.workingtimbersco.com), use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Personal information is data that can be used to identify you, such as:

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and other credentials for accessing our services.
• Payment Information: Credit card details, billing address, or other payment-related information (processed securely through third-party payment processors).
• Order Information: Details about products or services purchased, including order history and preferences.

b. Non-Personal Information

We may also collect non-identifiable information, such as:

• Usage Data: Information about how you interact with our website or services, including IP address, browser type, device information, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience and analyze site performance.

c. Information from Third Parties

We may receive information about you from third parties, such as business partners, marketing agencies, or public databases, to enhance our services or comply with legal obligations.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms, make purchases, contact us, or create an account on our website.
• Automatically: Through cookies, analytics tools, and other technologies when you visit our website or use our services.
• From Third Parties: When you interact with our partners, service providers, or social media platforms linked to our services.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our products and services.
• Process transactions and fulfill orders.
• Communicate with you, including responding to inquiries, sending order confirmations, or providing customer support.
• Send promotional materials, newsletters, or marketing communications (with your consent, where required).
• Analyze website usage and improve user experience.
• Comply with legal obligations and protect our rights.
• Prevent fraud and ensure the security of our systems.

4. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, shipping companies, or IT providers, under strict confidentiality agreements.
• Legal Authorities: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your data.
• With Your Consent: For purposes you explicitly authorize.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality, analyze performance, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our site.

6. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to legal obligations.
• Restriction: Request restrictions on the processing of your data.
• Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: Object to certain types of processing, such as direct marketing.
• Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise these rights, please contact us at privacy@workingtimbersco.com. We may require verification of your identity before processing your request.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When your information is no longer needed, we will securely delete or anonymize it.

9. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Working Timbers Co.
Email: privacy@workingtimbersco.com

For residents of the European Economic Area, you may lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.